Frequently Asked Questions

Do you accept Private Health Insurance?

Yes! All major private health funds are accepted for Remedial Treatments. You will be required to pay in full up front and you will receive your invoice within the same day to submit your claims.

Can I Use My Home Care Package Funding?

Absolutely. It’s quite common for clients to utilise their package funding for Remedial Massage services. Speak with your provider and make sure you have adequate funds allocated for Remedial Massage, we can then take care of the paperwork for you.

Which Treatment Should I Choose?

If you’re unsure about which treatment to book, visit our booking page and book in a Free Phone Consult. Within this 10 minutes session, our head therapist will contact you via phone and discuss your queries and concerns; and advised the best treatment for you to book in.

What duration of treatment is right for me?

As a first time client, it’s always best to book in a 90 minute treatment, that way your therapist has ample time to go over your health history, design a treatment plan; and conduct a personalised treatment for you.

This is my first appointment, what do i need to bring?

You don’t require anything, we have all resources on site including towels, oils and water. You will recieve a final confirmation text 24 hours prior to your booking to confirm your attendance. For mobile treatments, it is best to have a room set aside with ample space to set up a portable massage table, as well as space for the therapist to move around the table as needed. Ideally, this room will be close to a bathroom for the therapist to wash up.

Why do i need a massage?

The most common reasons are:

• General Relaxation
• General Health & Fitness
• Relieve Sore, Tight Muscles
• Relieve Tension & Headaches/Migraines
• Before or After Sports Activities
• Recovery from Surgery
• Improve Circulation
• Improve Quality of Life
• Reduce Stress & Anxiety

How shall i prepare for my massage?

A nice warm shower or bath prior to your treatment helps your body relax as well as a quick trip to the bathroom is recommended.